The first problem arises when the desires or goals of the principal and agent conflict; and Stewardship and agency theory
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Agency theory concentrates primarily on the association between the principal and the agents in corporations, having a formal and contractual nature of relationship however with the presumed goal indifference and incongruence of interest
Stewardship theory depicts man as pro-organizational and cooperative
Stewardship theory was first introduced to the management literature by Davis, Schoorman, and Donaldson as a criticism of the postulated selfishness and shirking of agents in much of the literature, which in the public sector may be a terrible caricature (Kelman 198781; see also Maggetti and Papadopoulos 2016; Pierre and Peters 2017)